Kia's 500th Service Center Is Also One Of The Automaker's Biggest In India
Kia India opened its 500th service workshop on April 24, 2026, at Chandkheda in Ahmedabad. The facility is run by West Coast Kia, which is the third-largest Kia dealer group in the country and has operations spread across Ahmedabad, Gandhinagar, and Himmatnagar. The numbers behind this specific workshop are what make it more than a round-number milestone press release.
The Chandkheda facility occupies 76,069 square feet of total area, of which 41,640 square feet is covered workshop space. That is among the largest service footprints for any single Kia workshop in the country. Inside, there are 57 service bays, including 8 dedicated washing and mopping bays, and 100 parking bays for vehicles being dropped off or waiting for delivery. The team is 90 people. Capacity is rated at 40,000 vehicles annually, which works out to roughly 110 cars serviced every working day.
The workshop has been built with two features that most standalone service outlets of this size do not include. The first is a Shine Zone, which is a dedicated section for premium exterior care work such as ceramic coating. This separates cosmetic detailing from mechanical bay work, improving workflow and allowing both to run concurrently without competing for floor space or staff time.
The second is a 90 kW DC fast charger that can charge two EVs simultaneously. This matters because Kia's EV portfolio now includes the EV6, EV9, and the Carens Clavis EV, and service facilities that cannot charge vehicles during extended repair jobs are a bottleneck for EV owners. A 90 kW fast charger can push the EV6's 77.4 kWh battery from near-empty to 80 percent in roughly 45 minutes, meaning a car dropped off for a four-hour service job can leave the workshop with a full charge rather than needing to stop on the way home.
On the sustainability side, the workshop generates 145 kW of solar power through rooftop panels, has a rainwater harvesting system, and runs water recycling processes. It is part of Kia India's green workshop programme, which currently covers 124 facilities across the country, collectively generating 8.90 MW of solar energy.
The 500 workshop figure is the physical service outlet count. Kia's total aftersales footprint including mobile service vans and other touchpoints is 800 service touchpoints across 391 cities. For owners in smaller cities or towns where a physical workshop may not exist, the mobile touchpoint exists to carry out basic maintenance, warranty inspections, and minor repairs at a customer's location.
Kia has dispatched approximately 1.5 million vehicles in the market since production began at Anantapur in 2019. The ratio of service workshops to total vehicles sold is roughly one workshop per 3,000 cars, which is a useful benchmark for coverage intensity. For comparison, Maruti Arena and Nexa combined have over 4,200 service outlets for approximately 2.9 crore cumulative domestic sales, roughly one outlet per 6,900 cars.
The digital service infrastructure includes RFID-enabled intake processes, digital vehicle health reports, and real-time status updates through the My Kia App and the Kia Krystal platform, which allows owners to monitor exactly what is being done to their car during a service visit without being physically present.